Privacy Policy
01 Introduction
Seqora AI ("we," "our," or "us") protects the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit seqora.io or use our automation services.
02 Information we collect
We may collect the following:
- Personal information: Name, email, phone, business name, and job title provided through forms or consultations.
- Business data: Information about your practice operations, workflows, and systems shared during audits and implementation.
- Usage data: IP address, browser type, pages visited, time spent on pages, and other analytics collected automatically.
- Communication data: Records of correspondence when you contact us via email, phone, or website forms.
03 How we use it
- Provide, operate, and maintain our AI automation services
- Respond to inquiries and schedule consultations
- Customise and improve our services for your practice
- Send relevant updates about our services with your consent
- Comply with legal obligations and enforce our agreements
04 Data protection & security
We implement enterprise-grade security measures including end-to-end encryption, isolated server infrastructure, and access controls. All client data processed through our AI systems is handled on private, encrypted infrastructure, never through public AI platforms. Our systems are designed to meet SOC 2, HIPAA, and legal confidentiality standards.
05 Data sharing & third parties
We do not sell, trade, or rent your personal information. We share information only with:
- Service providers who assist in operating our platform under strict confidentiality agreements
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
06 Data retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time by contacting us.
07 Your rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
- Withdraw consent for data processing
08 Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings.
09 Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.
10 Contact
If you have questions about this Privacy Policy or our data practices:
- Email: gabriel@seqora.io
- Phone: (415) 718-6439